Sealy Customer Service & Queries | Sealy Posturepedic

Customer Care

Customer Care

In the unlikely event that a manufacturing fault develops during the warranty period, inform the retailer from whom you purchased the product, with the nature of your complaint.  The retailer will require the product name (found on your mattress label), date and proof of purchase (have your invoice handy) and a description of your complaint.

If you have any additional warranty queries, please contact our Customer Service consultants who will deal with your complaints, offering prompt and informed solutions or advice.


South Africa Toll-free No: 0800 016 335 or 011 309 4000

If you reside or have purchased your Sealy outside Sub-Saharan Africa, please direct your enquiries through your local Sealy website.

If you have any additional queries or helpful comments that will enable Sealy South Africa to continue to provide an outstanding product, please contact us

Note from CEO